• Call us: 226-647-2672
  • Email us: info@ledgrowing.com
  • Open Hours: 10:00 to 18:00

Warranty

Warranty

5 Year – Full Replacement Direct

What Is Covered

I:F Lighting Co Ltd products are warranted against defects in materials and/or workmanship for a period of Five (5) years from the original date of purchase. During the warranty period, I:F Lighting Co Ltd will replace any covered, defective product. Within the First 30 days, I:F Lighting Co Ltd will incur all costs associated with the replacement, and return of the defective product. After 30 days, the customer will assume responsibility of shipping the defective product back to I:F Lighting Co Ltd for the remainder of the warranty period. I:F Lighting Co Ltd will, in turn, assume responsibility for up to $80.00 per light of the shipping fees associated with returning the replaced product back to the customer. Return shipping fees in excess of $80.00 will be the responsibility of the customer. Customers who register on the website will be eligible for warranty from 5 years from date of registration. Customers who do not register their unit on the I:F Lighting website will receive warranty from date of manufacture on the product tag on the light.

What is NOT Covered

This warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature. This warranty does not cover any damage, deterioration or malfunction resulting from the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by I:F Lighting Co Ltd to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product.

How to Obtain Warranty Service

In order to enforce the rights under this warranty, the purchaser must notify I:F Lighting Co Ltd of a warranty claim by contacting a I:F Lighting Co Ltd representative at This email address is being protected from spambots. You need JavaScript enabled to view it.. The I:F Lighting Co Ltd representative will either attempt to assist in troubleshooting, request photos showing defect, or issue a Return Authorization Number and provide more detailed return instructions. Upon receipt and review of the defective product, I:F Lighting Co Ltd will replace, and return within ten (10) business days.

Warranty Registration

Designers & Manufacturers of High Efficiency Horticultural Lighting. Over the years, we’ve been able to build a reputation as one of the best independent company in our industry. We Accept applications from prospective companies throughout the year. Those interested to work with us in any field relate to our work are encouraged to contact us by way of telephone or e-mail by using the contact form to get more information information.

Business Hours

Monday - Friday
9am - 6pm EST
Saturday
Closed
Sunday
Closed

Contact Info

226-647-2672
1-643 Colby DriveWaterloo, Ontario, N2V 1B4